Communication Skills – ITI Mock Test 1st Year Employability SkillTest Communication Skills – ITI Mock Test 1st Year Employability Skill All Trade Communication Skills - ITI Mock Test 1st Year Employability Skill 1 / 201. What would you do if someone gives messages during a telephone call? A) Refuse to note down if you don’ t want to pass the message B) Request to wait till you get pen and paper to take down C) Ask the caller to talk later D) None of the above 2 / 202. Which one of these is an example of bad touch? A) Pat from the teacher B) Parents bathing to you as a small child C) Brother pulling your cheeks D) Stranger touching you when you are alone 3 / 203. How to recognize effective communication? A) Expressions B) Tone of Voice C) Body Language D) All of the above 4 / 204. When you are participating in the group discussion _______. A) Listen to others carelessly B) Speak clearly and sensibly C) Maintain eye contact while speaking D) Allow others to speak 5 / 205. LinkedIn is a website that can be used to _____. A) Meet new members of our profession B) Share photos and videos our profession C) Watch movies D) Wish people on their birthdays 6 / 206. Details of place of study, branch and specialization should be communicated during ______. A) An interview B) Friendly chat C) Group discussion D) Debate 7 / 207. It is important to always choose words to suit the person(s) you are talking to because _______. A) It shows you are not interested in communicating with them. B) You need to show off your word knowledge. C) The other person needs to understand your message. D) Communication is always difficult. 8 / 208. The folder one carries for interviews should contain _______. A) Resume B) Markesheets C) Identity card D) All of the above 9 / 209. The people with whom you will have to communicate at the workplace include _______. A) Mostly friends B) Supervisors and co-workers C) Family members D) Classmates 10 / 2010. Recording oneself speak in a smart phone can be useful for _______ A) Looking at it whenever you are free B) Checking our strengths and weaknesses as a communicator C) Showing to friends D) Posting it on Facebook 11 / 2011. How should one greet people? A) With a sad face B) With a pleasant smile C) With an angry face D) With fear 12 / 2012. Professional networking is extremely beneficial because ____________. A) They make a large group of friends B) It is fun to know many people C) They can help us find good opportunities D) They can solve all our problems 13 / 2013. What is the ideal way to communicate at the workplace? A) Showing respect and active listening B) Displaying positive body language C) Be willing to ask questions and a willingness to give feedback D) All of the above 14 / 2014. When a person disagrees with our opinion, we should ________. A) Argue strongly B) Fight with the person C) Listen to his/her view. D) Keep quite 15 / 2015. Which of these is a type of interview? A) face-to-face B) Telephonic C) Online D) All of the above 16 / 2016. You apply for an apprenticeship to your dream company but you receive a rejection mail. How will you handle the situation? A) You get depressed. B) You feel worthless. C) You thank them and move on. D) You send them an angry mail. 17 / 2017. Meenu is thanking her friend Rita, for helping her before exams. What should Meenu say? A) Rita I’m so sorry B) Rita, I’ll see you later C) Rita, thank you for all your help D) Rita, thanks 18 / 2018. If the interviewer is testing your subject knowledge in the interview, you should _______. A) Answer precisely and completely B) Avoid the question C) Answer very shortly D) Give descriptive answers 19 / 2019. Which of these is used introduce applicants to employers? A) Leave Application B) Marriage Card C) Resume D) Student ID 20 / 2020. When you check your watch frequently while speaking to a supervisor, he or she will get ______. A) Excited B) Upset C) Surprised D) Irritated Your score is LinkedIn Facebook Restart